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Terms & Conditions
By using our website and placing an order, you agree to the following terms.
Effective date: July 2025
1. General
These terms and conditions govern your use of the Feirm Supplies website at https://feirm-main-tzmmsp.laravel.cloud (the “Website”) and any purchase you make through it. By accessing this Website or placing an order, you agree to be bound by these terms.
Feirm Supplies is a trading name of Feirm Co-op, registered in Ireland. Our business address is Dublin Road, Enniscorthy, Co. Wexford, Y21 Y9E4.
2. Products & Pricing
We make every effort to ensure that product descriptions, images and prices on the Website are accurate. However, errors may occasionally occur. If we discover an error in the price of a product you have ordered, we will inform you and give you the option to continue with the order at the correct price or cancel it.
All prices are displayed in Euro (€) and include VAT unless otherwise stated. Prices and availability are subject to change without notice.
3. Ordering & Payment
When you place an order, you are making an offer to purchase. We reserve the right to accept or decline any order. A contract is formed only when we confirm dispatch of your order.
Payment should be made by credit or debit card at checkout. Your card will be authorised and a confirmation and reference number provided. All transactions are processed securely.
4. Delivery
We deliver throughout Ireland. Delivery times and costs vary depending on the size, weight and destination of your order. Full details are available on our Delivery Information page.
While we aim to meet estimated delivery times, they are not guaranteed. We will not be liable for any delay beyond our reasonable control.
5. Returns & Refunds
You may return most items within 14 days of receiving your order. Items must be unused, in their original packaging and in resalable condition. Full details of our returns process are available on our Returns & Refunds page.
Approved returns will receive a refund via the original payment method within seven (7) working days of receipt of the returned goods. Customers are responsible for return shipping costs unless the item is faulty or damaged in transit.
For products marked with “Free Delivery”, the actual outbound delivery cost may be deducted from the refund if the item is returned for reasons other than fault or damage.
6. Faulty Goods
If you receive a faulty product, contact us as soon as possible. We may arrange an inspection, repair, replacement or refund depending on the circumstances. Please contact us before returning large or installed items.
Where your consumer rights have been breached, we will cover the cost of return shipping. Customers may be charged labour, assessment and freight fees for damage resulting from misuse or accident.
7. Veterinary Products
Certain veterinary medicinal products are subject to additional regulations. By purchasing these products, you confirm that you are authorised to do so and that they will be used in accordance with the product label and applicable legislation.
8. Disclaimer & Liability
Feirm Supplies provides this Website and its contents “as is” without representations or warranties of any kind. We do not guarantee the accuracy, completeness or currency of information on the Website.
To the fullest extent permitted by Irish and EU law, Feirm Supplies and its representatives shall not be liable for any direct, indirect, incidental, consequential or special damages arising from the use of or inability to use this Website or its products.
Nothing in these terms shall affect your statutory rights as a consumer under Irish law.
9. Intellectual Property
All content on this Website — including text, images, logos, graphics and software — is the property of Feirm Co-op or its content suppliers and is protected by Irish and international copyright law. You may not reproduce, distribute or use any content without our prior written consent.
10. Privacy
Your use of this Website is also governed by our Privacy Policy and Cookie Policy.
11. Governing Law
These terms are governed by the laws of Ireland. Any disputes shall be subject to the exclusive jurisdiction of the Irish courts.
12. Changes to These Terms
We reserve the right to update these terms at any time. Changes take effect when posted on this page. Continued use of the Website constitutes acceptance of the updated terms.
13. Contact Us
If you have any questions about these terms, please contact us:
Email: supplies@feirmcoop.com
Phone: (053) 923 6240