Privacy Policy

Feirm Supplies, trading as part of Feirm Co-op, operates the website at https://feirm-main-tzmmsp.laravel.cloud (the “Service”). We are the Data Controller of your personal information, meaning we determine how and why your data is processed.

Business address: Dublin Road, Enniscorthy, Co. Wexford, Y21 Y9E4, Ireland
Email: supplies@feirmcoop.com
Phone: (053) 923 6240

Personal Data

• Full name and title
• Business name (if applicable)
• Email address
• Phone number
• Billing and delivery address
• Payment and bank details (for processing orders)
• VAT number (if applicable)

Technical & Usage Data

• IP address
• Browser type and version
• Time zone settings and location
• Pages visited and time spent on pages
• Device identifiers

Cookies & Tracking

We use cookies and similar technologies to improve site functionality and gather anonymous analytics. See our Cookie Policy for full details.

We collect and process your data based on one or more of the following legal bases:

• Performance of a contract — to fulfil purchases and orders
• Legal and contractual obligation — to issue invoices and process payments
• Legitimate interest — to communicate with customers and members, to improve our Service, and to detect and prevent technical issues
• Legal obligation — to comply with Irish and EU law
• Consent — for marketing communications (where consent is given)

We only share your data when strictly necessary. This may include:

• Service providers — payment processors, delivery partners, IT support
• Regulatory bodies — Revenue Commissioners, Data Protection Commission
• Banking providers — for processing payments and direct debits

Third parties only receive data under contract and with appropriate safeguards in place. We never sell your data to third parties.

We primarily store and process your data within the European Economic Area (EEA). If we transfer your data outside the EEA (e.g. for cloud services), we ensure adequacy decisions are in place or we use Standard Contractual Clauses (SCCs) or equivalent safeguards.

We retain your personal data only as long as necessary to fulfil our contractual and legal obligations and to maintain business and financial records (typically 6–7 years in Ireland). When data is no longer required, it is securely deleted or anonymised.

Under GDPR and Irish law, you have the right to:

• Access your personal data
• Rectify inaccurate or incomplete data
• Erase your data (“right to be forgotten”)
• Restrict or object to processing
• Port your data to another provider
• Withdraw consent (where applicable)

We will respond within 30 days and may require verification of your identity.

We take data protection seriously and implement physical, technical and organisational safeguards. While no method of transmission over the Internet is 100% secure, we regularly review our security protocols to ensure compliance with GDPR and best practice in Ireland.

We use Google Analytics to track and report website traffic. Google uses the data collected to track and monitor the use of our Service. This data may be shared with other Google services.

You can opt out of Google Analytics by installing the Google Analytics opt-out browser add-on.

We may contact you with information about services or promotions only where we have your explicit consent or a legitimate interest. You can opt out of marketing emails at any time by clicking the unsubscribe link or contacting us directly.

Our Service may contain links to other sites that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services. We strongly advise you to review the privacy policy of every site you visit.

Our services are intended for individuals aged 18 and over. We do not knowingly collect data from children under this age. If we become aware of such data, it will be deleted immediately.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Effective Date”. We will notify you of significant changes via email and/or a prominent notice on our Service.

If you have any concerns or questions about this Privacy Policy or your data, contact us at:

Email: supplies@feirmcoop.com
Phone: (053) 923 6240

If you are not satisfied with our response, you have the right to lodge a complaint with:

Data Protection Commission (Ireland)
21 Fitzwilliam Square South, Dublin 2, D02 RD28
Phone: 01 765 0100 or 1800 437 737
Website: www.dataprotection.ie